This Privacy Policy describes how Alpha Omega Leadership LLC (“Company,” “we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit or interact with our website aoleadership.com (“Site”). We respect your privacy and are committed to protecting your personal data. By accessing or using this Site, you agree to the terms outlined in this policy. If you have any questions, please contact us at [email protected].

1. Information We Collect

We collect the following types of personal information:

a. Information You Voluntarily Provide:

Name, email address, and contact details when you complete forms, sign up for newsletters, submit applications, or make purchases.

Payment information (processed securely by third-party processors such as Stripe or PayPal).

Any personal details shared through surveys, testimonials, coaching forms, or direct communication.

b. Automatically Collected Information:

IP address, device type, browser type, pages visited, and time spent on the Site.

Cookies and similar technologies used for analytics, personalization, and performance optimization.

c. Information from Third Parties:

We may receive limited personal data from integrated tools and platforms, including:

Payment processors (e.g., Stripe, PayPal)

Email marketing and CRM platforms (e.g., GoHighLevel)

Course and service delivery platforms (e.g., GoHighLevel)

Analytics and advertising providers (e.g., Google Analytics, Meta/Facebook, YouTube)

2. How We Use Your Information

We may use your personal data to:

Communicate with you, respond to inquiries, and provide customer support

Deliver products, programs, and services

Process payments and send purchase confirmations

Send marketing, promotional, and educational content (with your consent)

Improve the Site, services, and user experience

Comply with legal, regulatory, or contractual obligations

3. Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted third-party service providers who help us operate our Site and deliver services. These may include:

Payment processors (e.g., Stripe, PayPal)

Email marketing and automation providers (e.g., GoHighLevel)

Learning and delivery platforms (e.g., GoHighLevel)

Web hosting and analytics tools (e.g., Google Analytics, Meta Pixel)

All third parties are required to handle your data securely and in compliance with applicable privacy laws.

4. Cookies and Tracking Technologies

We use cookies, tracking pixels, and similar technologies to enhance your browsing experience, monitor performance, and serve targeted ads.

You may disable cookies in your browser settings. Note that some parts of the Site may not function properly without cookies.

We may use third-party tools such as:

Facebook/Meta Pixel

Google Ads/Analytics

YouTube embeds or tracking

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements.

You may request deletion of your personal data at any time by contacting us at [email protected].

6. Your Rights

For U.S. Residents:

You may request to access, correct, or delete your personal information by contacting us. We comply with applicable U.S. privacy laws, including the CAN-SPAM Act.

For EU/EEA and Global Users (GDPR Compliance):

You have the right to:

Access the personal data we hold about you

Request correction, deletion, or restriction of your data

Withdraw your consent at any time

File a complaint with your local data protection authority

To exercise your rights, email [email protected].

7. Email Communication and Opt-Out

If you opt in to receive email communication from us, you may unsubscribe at any time by clicking the “unsubscribe” link in any of our emails or contacting us directly.

We honor all unsubscribe and opt-out requests promptly in accordance with CAN-SPAM and GDPR guidelines.

8. Security

We take reasonable and appropriate technical and organizational measures to protect your data, including HTTPS encryption, secure storage, and vetted third-party services.

However, no system is 100% secure. By using the Site, you acknowledge and accept this risk.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we may have received information from a child under 13, please contact us for prompt removal.

10. International Users

If you access this Site from outside the United States, you understand that your data may be transferred to, stored in, and processed in the United States. By using our Site, you consent to this transfer in accordance with this policy.

11. Updates to This Privacy Policy

We may revise this Privacy Policy from time to time. Updates will be posted on this page with an updated “Effective Date.” Your continued use of the Site following any updates indicates your acceptance of the revised policy.

12. SMS and Mobile Messaging

If you voluntarily provide your phone number and opt in to receive SMS messages, we may send you texts related to coaching reminders, course access, purchases, and event updates.

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP.

For help, reply HELP or email [email protected].

We use third-party SMS platforms in compliance with industry standards (e.g., Twilio, GoHighLevel).

Carriers are not responsible for delayed or undelivered messages.

We do not sell your phone number to any third parties or use it for unrelated marketing.

13. Contact Us

If you have any questions, concerns, or privacy-related requests, contact us at:

Email: [email protected]
Company: Alpha Omega Leadership LLC
Website: https://aoleadership.com